Contact Us

Phone: (03) 9078-4045  

Address: Factory 9/ 29 Richards Road Hoppers Crossing VIC 3029

Open Hours: 9.00am - 4.00pm Monday - Thursday

Closed: Friday, Saturday & Sunday

Appointments: Need to be made outside the above hours.

Please note: There is no on the spot cutting. Orders need to be placed.

Compare a Quote: We encourage our customers to get quotes and present them to us so we can assist with price, product choice, availability and advice. Our conditions are based on a like for like bases (Conditions Apply)*. Product brands are not all equal. Our advice will help assist you make the right choice for your application. If you have questions email us and will get back to you asap.

Refunds & Returns:  No refunds or returns will be accepted for any custom cut to size sheets or panels. If the a sheet or panel is cut incorrectly the panel will be re cut or replaced. Engineering Rods are a semi finished product that requires machining to fit, they have a plus and minus tolerance. Warlond Plastics state this in product discriptions to best avoid any misunderstanding. If any engineering rod is returned based on tolerance issues that have not been read in the product discriptions a restocking fee of 30% of the original price will apply once the product(s) are returned in a resellable condition at the customers expense.  Any other return or refund on our standard line products will require notification in writing within 14 days of your purchase. If the product is faulty or defective a replacement will be offered in the unlikely hood a replacement is not available a refund will be offered. If we receive notification after 14 days we may reject a claim. In some cases where we can accept a return outside of our 14 day return policy a 30% restocking fee will apply. Please make all claims through our contact us page. 

Shipping: We ship our products within 1-5 business days from the date of your order. If we require a longer time to dispatch we will endeavor to contact you and advise any issue. We have no control over the Couriers or Australia Post. All advised delivery times are estimates provided by Australia Post or Couriers services. They are not guarantees. If you have an issue with a delivery we advise you check the tracking and lodge an inquiry with the carrier. In the rare case an item is lost it is entirley up to the customer to make a claim with the shipping carrier. As part of our terms of sale, Warlond Plastics takes no responsibility for items lost via a third party. We are more than happy to assist on our end and can lodge a tracking / delivery enquiry on your behalf as this may speed the processing delay. We will try our best to resolve any delivery issue, ask us we are here to help.